Frequently Asked Questions
Find answers here to common questions. If you need further support you are welcome to email us at: support@dreamigaming.com
Payment methods - Fees
Payments
What payment options do you take?
We accept a wide variety of payments:
- AMEX
- Apple Pay
- Master Card
- Paypal
- Visa
- +More!
You can see our full range of payment methods in the checkout, or the icons at the bottom.
Will I have to pay customs/taxes/duties?
Please refer to the specific rules and guidelines from your country in regards to these extra fees.
Returns - Refunds
Returns
What is the return policy?
Return the item within 30 days of receiving your order if the item is defective or damaged.
How do I request a return?
Send us an email at: support@dreamigaming.com.
To help us help you faster, include details and pictures of the damaged item, and your order number so we can track it down quickly.
Locations - cost - tracking
Shipping
Where do you ship to?
We ship to a wide variety of countries! You can check out a proper list by clicking the currency dropdown in the header.
If you still don't see your country, feel free to email us at support@dreamigaming.com and we will look into it!
How much does shipping cost?
Shipping is calculated at the checkout when you select your location.
Customers located in the US, UK, or Australia will have a lower cost as we ship from these locations.
Can I track my order?
Your tracking link will be found in the confirmation email when your order is shipped out.